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Unable to see Maps

Problem: For several weeks now, I have been unable to view maps when using Roll20 through Google Chrome. I will occasionally see text that has been added through the text tool onto a map, but not the map. More often than not I only see the gray cross-hatched backdrop that the map would be placed over. I am able to see the map through Firefox. Everyone else in our group/game can see the map through their Chrome browsers. I have done all the steps listed on the Solving Technical Issues page. Web Browser: Google Chrome Browser Version: 55.0.2883.95 (64-bit) Operating System: OS X El Capitan v. 10.11.6 Javascript: Enabled Anti-virus software: N/A Browser add-ons or extensions: 1Password, Amazon Wish List, Awesome Screenshot, Evernote Web Clipper, Google Hangouts, Grammarly, Gyazo, Netflix Party, OneTab, Plex, Reddit Enhancement Suite, uBlock Origin Console Log: app.roll20.net/:12 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net https://*.googlesyndication.com <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> https://*.googlesyndication.com <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> https://*.googlesyndication.com <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> https://*.googlesyndication.com <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.googlesyndication.com https://*.tokbox.com https://*.googlesyndication.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> https://*.googlesyndication.com <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> https://*.googlesyndication.com <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-Cby4+6VWQCcZG1NwCu0UNBtMPUKl0d4qmybMyCntNng='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net https://*.googlesyndication.com <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> https://*.googlesyndication.com <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> https://*.googlesyndication.com <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> https://*.googlesyndication.com <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.googlesyndication.com https://*.tokbox.com https://*.googlesyndication.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> https://*.googlesyndication.com <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> https://*.googlesyndication.com <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-npngRtQYomQz2/PGlo3OMaFWOvAvrm65p+WFyZPCRuo='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:1 Refused to load the script 'data:application/javascript;base64,KGZ1bmN0aW9uKCkgewoJLy8gaHR0cHM6Ly9kZXZl…07Cgl9OwoJZ2EucmVtb3ZlID0gbm9vcGZuOwoJd2luZG93W2dhTmFtZV0gPSBnYTsKfSkoKTs=' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net https://*.googlesyndication.com <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> https://*.googlesyndication.com <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> https://*.googlesyndication.com <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> https://*.googlesyndication.com <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.googlesyndication.com https://*.tokbox.com https://*.googlesyndication.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> https://*.googlesyndication.com <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> https://*.googlesyndication.com <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". app.js:31 70 app.js:31 TOUCH SUPPORTED: false app.js:31 USING WEBGL ACCELERATION... app.js:31 WEBGL STARTUP SUCCESS app.js:26 select app.js:26 Switch mode to select app.js:42 Initializing new dice engine with randomness... app.js:42 Using random entropy app.js:47 window resize app.js:32 Final set zoom! app.js:31 UPDATE GL SIZE! app.js:32 Final set zoom! tutorial_tips.js:7 tuts loaded app.roll20.net/:1 Refused to load the script 'data:application/javascript;base64,KGZ1bmN0aW9uKCkgewoJdmFyIHA7CgkvLyBodHRw…xlbmd0aCAhPT0gMCApIHsKCQlncHQuY21kLnB1c2goY21kLnNoaWZ0KCkpOwoJfQp9KSgpOw==' because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net https://*.googlesyndication.com <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> https://*.googlesyndication.com <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> https://*.googlesyndication.com <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> https://*.googlesyndication.com <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.googlesyndication.com https://*.tokbox.com https://*.googlesyndication.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> https://*.googlesyndication.com <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> https://*.googlesyndication.com <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". app.js:38 Final page load. app.js:37 Auth'ed. app.js:37 Go post auth! app.js:37 initial setup app.js:35 T.r app.js:37 Got players value... app.js:37 joining game... app.js:35 Player -JhW0f6fo3K7pKrQGPpA is offline... app.js:35 Player -JhX4M81RZ-0hMj0xIuZ is offline... app.js:35 Player -JhXlOhyaQfu17beB3p0 is offline... app.js:36 Global Volume: 46=0.2116 app.js:35 Player -JhaMUNjm-jbxG-W9VSi is offline... app.js:35 Player -JheveX24GkmtTz8o_Mr is offline... app.js:35 Player -K9PKxb5FjIGF87kUYbn is offline... app.js:35 Player -KOSf4-e6F0L_t53K8c5 is offline... app.js:37 Deferred finish joining... app.js:31 Firebase Online app.js:44 Loading Roll20 Chat Event Handlers app.js:45 Refresh Journal List! app.js:45 Search took 16ms 11app.js:35 Full load page! app.js:37 We have 41 pages app.js:38 Scan for new plays! app.js:37 handle page changes app.js:37 false app.js:33 Do refresh link cache! app.js:45 Refresh Journal List! app.js:45 Search took 16ms app.js:37 init active page! app.js:35 activate page! app.js:35 FULLY ACTIVATE VIEWS FOR PAGE. app.js:35 Graphics: 1 app.js:35 Paths: 1 app.js:35 Reorder by ZORDER app.js:34 Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/2469" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2469</a>... to <a href="https://s3.amazonaws.com/files.d20.io/images/2469" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/2469</a>... app.js:35 Reorder by ZORDER app.js:34 setting src app.js:30 Cols: 2 Rows: 1 app.js:30 Took 0ms to generate cache. app.js:37 handle page changes app.js:37 false app.js:37 init active page! app.js:35 activate page! app.js:35 FULLY ACTIVATE VIEWS FOR PAGE. app.js:35 Graphics: 1 app.js:35 Paths: 1 app.js:35 Reorder by ZORDER app.js:47 window resize app.js:32 Final set zoom! app.js:31 UPDATE GL SIZE! app.js:32 Final set zoom!
1484783548
Silvyre
Forum Champion
Hi, Elizabeth K. , I'm sorry to hear that you're having issues with the site. Could you please try the following and report whether your issues still persist: Try using Chrome's private browsing (incognito mode) Try toggling Chrome's&nbsp; hardware acceleration on or off Thank you.
Hi, With the Chrome's private browsing I could see where the map was supposed to be and text added with the text tool: With the hardware acceleration turned off, I can see the map! :) Thank you! Though, I'm unsure as to what happened to cause that to be the problem? I haven't messed with the Chrome's advanced settings in months.
1484796486

Edited 1484796505
Silvyre
Forum Champion
Elizabeth K. said: With the hardware acceleration turned off, I can see the map! :) Thank you! Great! Chrome recently changed how hardware acceleration runs in the browser (within the past couple weeks). I should note, however, that disabling hardware acceleration may cause issues with Dynamic Lighting. If you're within a game that uses DL, I suggest testing out whether this is the case for you.
I'm not currently, but I'll keep that in mind :) Thank you so much for your help!
1484804568

Edited 1484804592
Silvyre
Forum Champion
You're very welcome! Feel free to open a new thread if you experience any other issues.