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[Bug] Token Tint Not Showing Up?

1485717809

Edited 1485718019
Detailed Description of the Problem I have been using Roll20 since January of last year, but this is a somewhat recent problem, only beginning within the past month or two. All of the tokens used to represent the player characters in the both of the games that I DM no longer show the tints applied to them, nor do the tokens used to represent enemies. They all appear as the default colors of the tokens. When I go into the options of each respective token, the ability to put on a tint is still there, and it tells me that the tint IS on the token, but visually, the tint does not show up. From what I'm told, this issue only affects me, and not the actual players. Steps to Reproduce the Problem I join into either game that I DM, and I apply a tint to any token. The tint does not show up. The tint also does not show up on any tokens that have tints in the past. Description of Setup (Browser + Version, Operating System, etc.) I am running Chrome OS Version 56.0.2924.76, on a Windows 10 Cyberpower PC. I have 4 extensions installed, two of which are operated and owned by Google, the other two of which I have already tried uninstalling in an attempt to fix the problem. (It didn't.) I am also running Adobe Flash version 24.0.-1.
Hi, Justin C. I'm sorry to hear that you're having issues with the site. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
I am having this issue specifically with the Monster Manual and Volo's addons. Those tokens do not tint for me or the players, but other tokens do just fine.
1487776936
Gid
Roll20 Team
This is issue has been confirmed to be tied to tokens dropped in from the Compendium. We're currently looking into it.