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Connection Interrupted

Hello! Lately (since Saturday of 28 January 2017) I have annoying connection issues with campaign maps on Roll20 (any game). After joining the game alert is displayed saying that connection was interrupted, despite me having good internet connection and being able to communicate with other players via other communicators (Skype, Discord). I don't understand that and I would like to find a solution for this problem, because inability to see the map, access sheets or do anything in the game is quite problematic for me, both player and GM. Hoping for your quick response.
1485772171
Ziechael
Forum Champion
Sheet Author
API Scripter
I'm sorry to hear that you're having issues with the site. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!