Surface Pro 3 is dark when using Roll20, fellow players and DM can see me well

Hi all,  I hope someone else has run across this problem, however, searching the solution has evaded me.  When I join my roll20 game, my surface pro 3 camera is extremely dark compared to my fellow players and GM. My GM and I sit at the same table, so we do not believe it to be the lightning in the room because his camera looks bright in the game. I can open the camera app and adjust the contrast there, however it does not affect the contrast in roll20.  Thank you for any help you can provide. Michael

I'm sorry to hear that you're having issues with the site.  You may have performed a few of these steps on your own, but for the sake of completeness, please carefully work through Steps 1 through 8 of the Roll20 guide to Audio Visual Troubleshooting : Step 1: Make sure you’re using the most recent version of either Chrome or Firefox Please check if these issues persist when using both Chrome and Firefox. Step 2: Give Roll20 permission to use your microphone and camera Step 3: Make sure Video and Voice are turned on inside Roll20 Step 4: Clear your Web Browser’s Cache Step 5: Make sure you have the right ports open Step 6: Check if your camera is working with WebRTC Step 7: Check that your camera is functioning Step 8: Do a bandwidth test If none of the above succeeds, please thoroughly work through Step 9 : Step 9: Solving Technical Issues Step 9.2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 9.4: Provide a bug report Please ensure that the Console Log is complete! Thank you!