Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Advertisement Create a free account
This post has been closed. You can still view previous posts, but you can't post any new replies.

Folder name popup

When creating a new folder, I no longer see the popup dialogue to name it. It's there somewhere though because if I type something in, the folder appears. I just don't see the popup dialogue. Same thing renaming it, the popup window does visible show anywhere on screen but it is there.
1489696068
Franky H.
Forum Champion
Hey, Jason, I'm sorry to hear that you're having issues with the site. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
1489701379

Edited 1489701414
Looks like it was an extension in Chrome....I think a Symantec client extension, not sure where it came from as I have a Mcafee on this laptop. Thanks Franky.
1489708194
Franky H.
Forum Champion
Glad this got worked out. I'll close this and mark it resolved. If you need anything else, feel free to post!