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Video and Voice Randomly not working

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Video and Voice Randomly not working
1490675484
Dungeon Master Ao
Plus
Permalink for 4831845 Quote
Ok, past couple of weeks have been fine. However, our game was ruined tonight.  We had me and 4 players. I can hear and see everyone just fine, video and voice. I am also the GM. However, the players could not see or hear each other at all. Just images. But all was working fine past couple of weeks. What is going on?
1490678002
Tetsuo
Forum Champion
Permalink for 4831954 Quote
To streamline the updating process for our integrated WebRTC Video and Voice chat system, we're asking that all troubleshooting take place within our feedback thread . Please view and follow all of the instructions on the Video and Voice Chat Troubleshooting wiki page, it should help you. If the wiki does not solve your problem, please follow the steps under Filing a Report on the Bug Forum and head to thread linked above with the requested information to help us further resolve your issue. Please post all Console Logs and WebRTC reports within our feedback thread -- without this information, we cannot help. Thank you!