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Cannot upgrade my Subscription from Free User to Pro.

Hi all, I'm having a problem upgrading my subscription from Free User to Pro. I purchased another month yesterday along with the Yawning Portal add-on and Volo's guide and the payments progressed through PayPal just fine. However, my membership is still set at Free User although I have $9.99 credit on my account. I have cleared my cache on Chrome and restarted Roll20 but to no avail. I did contact the Team yesterday afternoon but have not as yet received a response. Please could you look into this for me? Many thanks and greetings from England. Darkthrone
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Edited 1491343998
Pat S.
Forum Champion
Sheet Author
Hi Darkthrone, regarding your subscription issues, can you please email the devs at <a href="mailto:team@roll.net" rel="nofollow">team@roll.net</a> about it. They prefer to handle account/financial queries off the public forums for your own privacy. Closing this thread as it is being handled through email. Thanks!