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Repeated loss of other players' video and voice

Detailed Description of the Problem Over the course of several sessions, my group has had an issue in which video and voice will start out working fine, but then suddenly cut out. We are then able to see ourselves, but not see or hear others. (Just their static images show.) Refreshing the browser doesn't solve the problem. This has been occurring since March 28. Steps to Reproduce the Problem Pretty much just sign in, get to playing, and then curse away once we lose video and audio. ;-) Description of Your Setup (Browser + Version, Operating System, etc.) (A good place to get that info if you don't know it: <a href="http://supportdetails.com/" rel="nofollow">http://supportdetails.com/</a> ) For me (but everyone else is using a different setup): Mac OSX 10.12.3 Chrome 57.0.2987.133 Javascript and cookies enabled Halp?
1491363340
Tetsuo
Forum Champion
To streamline the updating process for our integrated WebRTC Video and Voice chat system, we're asking that all troubleshooting take place within our feedback thread . Please view and follow all of the instructions on the Video and Voice Chat Troubleshooting wiki page, it should help you. If the wiki does not solve your problem, please follow the steps under Filing a Report on the Bug Forum and head to thread linked above with the requested information to help us further resolve your issue. Please post all Console Logs and WebRTC reports within our feedback thread -- without this information, we cannot help. Thank you!