Community Forums: Missing asset from marketplace purchase

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I just bought an asset set from the marketplace and it was missing a token, ironically the one that I actually wanted. There doesn't seem to be a way to contact the seller or the roll20 team, can anyone help me with this? 

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The Aaron

Roll20 Production Team

API Scripter

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Which set is it, and what token is missing?

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MarshalMonty

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It was the Pirate Ship Set by Jonathan Roberts. The missing token is the Pinnacle. Everything else is great, the set is brilliant, but I wanted a David & Goliath sort of thing. Need that Pinnacle token.

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The Aaron

Roll20 Production Team

API Scripter

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You're talking about this one?: I don't see it in the download either, just the version on the water.

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MarshalMonty

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That's the one, is there any way to contact the artist?

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The Aaron

Roll20 Production Team

API Scripter

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I verified that the image is available in your in game library if you search for it: You should be able to get started with it from there, hopefully.  I've let the Dev's know and they will look into why it isn't in the download.

1494010303

MarshalMonty

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Oh brilliant, thanks mate. I still don't fully know how to use Roll20.

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The Aaron

Roll20 Production Team

API Scripter

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No problem, thanks for letting us know about the problem, and definitely ask on the forum if there is anything you find confusing or don't know how to do. =D Happy Rolling!