Christmas Marketplace purchase

Hello all! My Girlfriend is a avid designer of dungeons and maps in this game and last Christmas one of the neat things you could do was gift marketplace purchases to another as well as receive it yourself. Recently her ability to access these tokens has disappeared and we are both fairly disappointed from this issue and were wondering if there was a solution to resolve this.

I'm sorry to hear that your girlfriend is having issues with the site. Could you please have her carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!