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Unable to Connect to server.

Hi there, My friends and i have been plating for several weeks and lately 2/5 of us are now having trouble connecting to roll20.- it crashes while loading and pops up a message saying establishing the link it not available at the moment and that we should try empty the cache and reload and if it continues contact support. I have tried Firefox, Chrome and Safari. I have also disabled all apps in chrome and all to no avail. It would be great to have some direction with how to fix this. thanks Dan
oh and we are running windows 7 :)
Sorry for the multi post - i have also disabled all firewalls and antivirus stuff to no avail. I am looking through the error log - and it looks like an error is occurring while trying to authenticate the player On client ready... ifr?url=app%3A//783454986965/hangout&container=hangout&view=default&lang=all&country=ALL&debug=0&no…:1268 API READY ifr?url=app%3A//783454986965/hangout&container=hangout&view=default&lang=all&country=ALL&debug=0&no…:1275 checking auth ifr?url=app%3A//783454986965/hangout&container=hangout&view=default&lang=all&country=ALL&debug=0&no…:1257 WE HAVE TOKEN ifr?url=app%3A//783454986965/hangout&container=hangout&view=default&lang=all&country=ALL&debug=0&no…:1242 GO! ifr?url=app%3A//783454986965/hangout&container=hangout&view=default&lang=all&country=ALL&debug=0&no…:1290 INIT APP ifr?url=app%3A//783454986965/hangout&container=hangout&view=default&lang=all&country=ALL&debug=0&no…:1167 Attempting to join campaign 254297 ifr?url=app%3A//783454986965/hangout&container=hangout&view=default&lang=all&country=ALL&debug=0&no…:1185 resizing ifr?url=app%3A//783454986965/hangout&container=hangout&view=default&lang=all&country=ALL&debug=0&no…:1299 70 app.js?1387419996:21 TOUCH SUPPORTED: false app.js?1387419996:22 USING WEBGL ACCELERATION app.js?1387419996:22 Switch mode to select app.js?1387419996:17 Initializing new dice engine with ranomness... app.js?1387419996:31 Using random entropy app.js?1387419996:31 window resize app.js?1387419996:33 UPDATE GL SIZE! app.js?1387419996:22 tuts loaded tutorial_tips.js:7 Final page load. app.js?1387419996:27 Scan for new plays! app.js?1387419996:27 Auth'ed. app.js?1387419996:27 Go post auth! app.js?1387419996:27 initial setup app.js?1387419996:27 Got players value... app.js?1387419996:27 joining game... app.js?1387419996:27 ERROR: NO EXISTING PLAYER app.js?1387419996:27 No active player, returning... app.js?1387419996:27 5Full load page! app.js?1387419996:25 We have 5 pages app.js?1387419996:27 Player -J9eN-VpU2cB7i9SRglP is offline... app.js?1387419996:25 Player -J9ePAcxbgWNMUiYMnGV is offline... app.js?1387419996:25 event.returnValue is deprecated. Please use the standard event.preventDefault() instead. The page at ' <a href="https://plus.google.com/hangouts/_/72cpiall7fjgnt1r4me45b3f2c?authuser=0&hl=en" rel="nofollow">https://plus.google.com/hangouts/_/72cpiall7fjgnt1r4me45b3f2c?authuser=0&hl=en</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://d20cors.herokuapp.com/?src=www.dundjinni.com/forums/uploads/malarcio/E23_YoungWarrior1a.png&cb=5" rel="nofollow">http://d20cors.herokuapp.com/?src=www.dundjinni.com/forums/uploads/malarcio/E23_YoungWarrior1a.png&cb=5</a> ': this content should also be loaded over HTTPS. 72cpiall7fjgnt1r4me45b3f2c?authuser=0&hl=en:1 The page at ' <a href="https://plus.google.com/hangouts/_/72cpiall7fjgnt1r4me45b3f2c?authuser=0&hl=en" rel="nofollow">https://plus.google.com/hangouts/_/72cpiall7fjgnt1r4me45b3f2c?authuser=0&hl=en</a> ' was loaded over HTTPS, but displayed insecure content from ' <a href="http://d20cors.herokuapp.com/?src=www.dundjinni.com/forums/uploads/Bogie/DF7_Axe_Fighter2_LI.png&cb=5" rel="nofollow">http://d20cors.herokuapp.com/?src=www.dundjinni.com/forums/uploads/Bogie/DF7_Axe_Fighter2_LI.png&cb=5</a> ': this content should also be loaded over HTTPS. 72cpiall7fjgnt1r4me45b3f2c?authuser=0&hl=en:1 Uncaught TypeError: Cannot read property 'id' of undefined app.js?1387419996:24 Reorder by ZORDER app.js?1387419996:25 resizing ifr?url=app%3A//783454986965/hangout&container=hangout&view=default&lang=all&country=ALL&debug=0&no…:1299 window resize app.js?1387419996:33 UPDATE GL SIZE! app.js?1387419996:22 window resize app.js?1387419996:33 UPDATE GL SIZE! app.js?1387419996:22
1387572619

Edited 1387572646
Gauss
Forum Champion
Is the GM running an API script?
Are you connecting via Hangouts or directly on the site? What's the name of the Campaign and who is the GM?
Hi, I am Daniel's GM, I do not think I am using API scripts, at least not knowingly. The campaign we are running is: <a href="https://app.roll20.net/campaigns/details/254297/the-devil-spine" rel="nofollow">https://app.roll20.net/campaigns/details/254297/the-devil-spine</a> Thank you for your support.
1387609079

Edited 1387609157
Luciano F.
KS Backer
At Daniel's request I just deleted the characters of the players that cannot login from the journal, and remake them. Lets see if that helps them.
1387612612

Edited 1387612641
@Riley we are using hangouts. Thanks
This should now be fixed! Thanks.
everything works! Yay no more screen sharing ;) thanks mate