3D Dice - I can't see them.

Hi, I can hear, but not see my 3D dice. I have Enable 3D dice selected and Automatically roll 3D dice de-selected. When I roll some dice the screen goes grey and I get a message saying Click and drag to roll the dice. I can click and drag and a yellow, then red line appears, but no dice. The result appears in chat, as if the dice have rolled, but I don't see any dice on screen. What can I try ?

My first question is: What is your player color?  It's chooseable by clicking on the color square next to your name.  If your color is black or transparent, weird things happen.  If THAT isn't the issue, would you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log, from table load-in through trying to roll dice!)

Hi. The 3D dice were not working in the tutorial, but they work fine in a game. I did not change anything.