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Can't change profile picture

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Can't change profile picture
1505046503

Edited 1505046538
Andreas H.
Permalink for 5517773 Quote
As the title states I am unable to change profile picture, when I tried it reverted me back to the standard pattern based picture. I have tried it with different browsers other than my default, which is chrome. I have also tried different sizes and formats when it comes to the picture. All I get is a loading bar with no progress
1505064451
Drespar
Roll20 Team
Permalink for 5518572 Quote
Please carefully work through to the first three steps of our guide to Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please have your player thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!
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