I go to this page: <a href="https://marketplace.roll20.net/gift/" rel="nofollow">https://marketplace.roll20.net/gift/</a> and put in an e-mail address. I get a notice that "xyz e-mail address isn't here" It appears that a person must put the e-mail address in all lowercase. Case shouldn't matter for an e-mail address, and even if it did, you should just say to type it in all lower case. It took me a while to figure out why the e-mail wasn't working when I knew I typed it in correctly. Thanks!