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I can't login on my phone

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. I can't login on my phone
1510317566
Thais L.
Permalink for 5742212 Quote
Everytime I try to login on my phone appears the following message: "The email or password you entered is incorrect , please try again.". But when I try to login on a computer, it works. My email and my password are corrects and I can't login on my phone anyway. Why is this happening?
1510324281
B Simon Smith
Marketplace Creator
Permalink for 5742376 Quote
Using Roll20 on a phone isn't officially supported. Some people have had success in getting it to work on that platform, but for the most part it's a "hit or miss" situation.
1510330232
Drespar
Roll20 Team
Permalink for 5742594 Quote
Hi Thais, This is a common occurrance for smartphones. We highly advise that you try to access Roll20 via a computer or tablet device.