Getting billed 9.99 a month when my account level is Free

I cant find anywhere to contact support about billing but I'm getting billed $9.99 a month for service but my account level says free.  I cant cancel the service as a result and I'm not even getting the Pro status benefits.

Jacob G. said: I cant find anywhere to contact support about billing but I'm getting billed $9.99 a month for service but my account level says free.&nbsp; I cant cancel the service as a result and I'm not even getting the Pro status benefits. <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> also check your paypal for an approved subscripion&nbsp;

To protect your private information when handling matters pertaining to accounts and billing, we will ask that you please directly contact the Roll20 Dev Team by sending an email to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a> with all relevant information regarding your situation. Since this matter will be handled via email, this thread will be closed.