My headset works for everything but the voice function of this app (they can hear me, the blue line indicator is showing sound, and I can hear the chat beep, I just can't hear them)

Please Help me. (See Topic Title) I have it set to receive video and voice.  

I'm sorry to hear that you're having issues with the site.  Please carefully work through Steps 1 through 8 of the Roll20 guide to Audio Visual Troubleshooting : Step 1: Make sure you’re using the most recent version of either Chrome or Firefox Please check if these issues persist when using both Chrome and Firefox. Step 2: Give Roll20 permission to use your microphone and camera Step 3: Make sure Video and Voice are turned on inside Roll20 Step 4: Clear your Web Browser’s Cache Step 5: Make sure you have the right ports open Step 6: Check if your camera is working with WebRTC Step 7: Check that your camera is functioning Step 8: Do a bandwidth test If none of the above succeeds, please thoroughly work through Step 9 : Step 9: Solving Technical Issues Step 9.2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 9.4: Provide a bug report Please ensure that the Console Log is complete.

For what it's worth, I'm having the exact same problem after the latest audio update. I can hear Jukebox just fine, they can hear me, but I just am not receiving player audio. I know my settings haven't changed and permissions aren't the issue. Chrome is up to date. I'll have to see if I can do the full bug report after tonight's session.

Last week it was working fine with no changes - this week I'm back to the same issue.

I only had the issue once, and the only thing that works (including the 9 step process) was to switch browsers. I had to install firefox because I usually play on Chrome.