Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
×

Cookie Preferences

We use Cookies to help personalize and improve Roll20. For more information on our use of non-essential Cookies, visit our Privacy Policy here.
Roll20 Logo

Play NowArrow

Join a GameArrow

CharactersArrow

ShopArrow

ToolsArrow

CompendiumArrow

CommunityArrow

Search

Sign InArrow

Roll20 Logo Hamburger Menu

Roll20 Freezing!

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Roll20 Freezing!
1517536509
NikkEatsRocks
Permalink for 6037132 Quote
Just started a few days ago. Everything seems to work fine until I try to interact with a character sheet. Then the entire thing freezes and I have to close out of the roll20 tab. I don't have any extensions running on my browser that might be the cause of this so I'm a little confused as to why this is suddenly happening.
1517539678
Millwin
Permalink for 6037307 Quote
Yes Im having this issue as well. Its happening in all my games and I cannot work on any characters or games.
1517543474

Edited 1517543481
Rabulias
Permalink for 6037489 Quote
The recent version of Firefox (58) causes this problem. You can try downgrading Firefox to version 57 or use Chrome until it is fixed.
1517559911
NikkEatsRocks
Permalink for 6037970 Quote
Rabulias said: The recent version of Firefox (58) causes this problem. You can try downgrading Firefox to version 57 or use Chrome until it is fixed. I switched to Chrome and roll20's working perfectly. Thank you so much my friend!
1517593113
Statboy
Permalink for 6038755 Quote
Bump this post, I had to end a game early last night because of this. I have rolled back to Firefox 57 and have no more issues.
1518907374
Alvera D.
Plus
Permalink for 6093855 Quote
Do we have any idea when this is going to be fixed?
1518944520
vÍnce
Pro
Sheet Author
Permalink for 6095576 Quote
Supposedly the Devs have issued an update to address this already... Try disabling auto-fill addresses and credit cards in FF security and privacy options. 
1519090776

Edited 1519091035
Blue64
Plus
Permalink for 6101932 Quote
the link for that page if you are having problems finding it is currently here about:preferences#privacy (yeah, it didn't work, as I thought, it's because it's adding "http://" to hyperlink it but it doesn't use Hyper Text Transfer Protocol , aka HTTP) if that doesn't work, try just putting this in your Browser's address bar: about:preferences#privacy
You must Login to your Roll20 Account to post a reply.