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Roll20 won’t load on iPad Pro App and Safari

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Roll20 won’t load on iPad Pro App and Safari
1517556936
Bob S
Permalink for 6037910 Quote
The app is stuck on the loading screen once a game is chosen. Safari just shows a blank page. Please advise. 
1517593190
Drespar
Roll20 Team
Permalink for 6038761 Quote
Hi John, Does this issue persist if you try to load the app within our supported browser apps? (Firefox and Chrome)
1517730683
Bob S
Permalink for 6044868 Quote
Chrome works (I don’t use FF) but the App for iPad still doesn’t. 
1518199732
John H.
Permalink for 6064699 Quote
I have the same issue with the Roll20 App not loading games for my Ipad.  Login, selection of games populates, select game (any), none load. Ipad PRO 10.5 latest version of software IOS 11.
1518607118
Javier J.
Permalink for 6082393 Quote
same issue here. running roll20 app on ipad pro ios 11
1518867364
Bob S
Permalink for 6092087 Quote
Since posting this issue I've been able to load the app on the iPad once so far. I'm trying it again tomorrow.
1518930923
Ken M.
Permalink for 6095175 Quote
 Same issue here.  Ken
1519051056
choyofaque
Pro
Permalink for 6099438 Quote
Same issue here.
1519059492
Rene G. (DM)
Permalink for 6099772 Quote
Just tried multiple times. All freeze at “Loading”. 
1519086146
Arty
Permalink for 6101204 Quote
I'm also experiencing this issue today. Seems to be a frequent problem that just keeps happening. 
1519456164
Bob S
Permalink for 6115958 Quote
I can't consistently load any game/character that uses a sheet that isn't the sheet made by roll20. I don't know if it's the game assets or the character sheet itself that matters. My other games use the 5e Shaped and I've only been able to get them to load once.
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