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Drawings going transparent??

Hi all, My player is drawing and his drawings go pseudo-transparent immediately If he selects it, and changes the color, things stop being transparent. In this campaign:&nbsp; <a href="https://app.roll20dev.net/campaigns/details/41681/" rel="nofollow">https://app.roll20dev.net/campaigns/details/41681/</a>... What's up? His system: Operating System Windows 10 (64-bit) Web Browser Microsoft Internet Explorer 12 (Project Spartan) 14.14393 Screen Resolution 1680 x 1050 Browser Size 1680 x 934 Javascript Yes Cookies Yes Color Depth 24 Flash Version 28.0.-1 IP Address 204.86.203.5 User Agent Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/51.0.2704.79 Safari/537.36 Edge/14.14393
1518127270
Ziechael
Forum Champion
Sheet Author
API Scripter
Get the player to check what colour they have set against their avatar at the bottom of the screen.
Also, Internet Explorer and Edge are not supported. Try Firefox and/or Chrome.
He had Pink color selected by his name Then he changed it to yellow, and still the same behaviour And same behaviour on ANOTHER computer, with Chrome: Operating System Windows 7 (64-bit) Screen Resolution 1366 x 768 Web Browser Chrome 63.0.3239.14 Browser Size 1304 x 702 IP Address 73.166.129.248 Color Depth 24 JavaScript Enabled Flash Version Not Installed Cookies Enabled User Agent Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/63.0.3239.132 Safari/537.36 Pretty dumbfounding bug woudln't you say? What's the next step?
1518389750

Edited 1518425025
Ziechael
Forum Champion
Sheet Author
API Scripter
Do you have any API scripts running? Aaron's 'DryErase' for example?
1518425100
Ziechael
Forum Champion
Sheet Author
API Scripter
Also, lets get your player running through some troubleshooting steps if you can, specifically step 4: Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!