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Background Chat Beep not working

I don't hear background chat beep when I am using Roll20. I hear BGM fine, but I don't hear the chat beep. It is not a huge issue, but it has been bothering me for quite a while. Would it be possible to know what could have caused it? (I am using adblock, but app.roll20.net is included in exception. So I don't think that would be a problem.)
Sanity check: Do you have "Enabled background chat beep" checked in the game settings?
Yes. I have. The box is checked. Still no sound. (Although I disabled video and voice chat, but that shouldn't matter)
I think the chat beep only sounds when the right-hand Sidebar is focused on something other than the Text Chat.