Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
This post has been closed. You can still view previous posts, but you can't post any new replies.

Game Stuck Loading Infinitely, and copying does nothing

1523757892

Edited 1523757922
So my group and I were playing this evening and halfway through the game we received a "connection to server was interrupted"  message via roll 20 and we never reconnected, we were stuck at a perpetual loading screen and none of our assets (characters Npc's, notes) etc reloaded and when i made a copy of the game it worked fine however it contained absolutely no character sheets or any of my Npcs. Anyone have a fix for this because i really don't want to delete 76 hours of work :(   Also i'm running chrome
1523758970
Gen Kitty
Forum Champion
The reason that some games are not loading is because a couple shards have gone down (please see <a href="http://status.roll20.net/" rel="nofollow">http://status.roll20.net/</a> ). Firebase is currently working on a fix right now: <a href="https://status.firebase.google.com/incident/Realtime%20Database/18025" rel="nofollow">https://status.firebase.google.com/incident/Realtime%20Database/18025</a>. Keep an eye on that URL as we're doing the same thing :)&nbsp; We're consolidating all discussion on this topic over here, <a href="https://app.roll20.net/forum/post/6286586/cant-load-your-game-please-check-here-first/" rel="nofollow">https://app.roll20.net/forum/post/6286586/cant-load-your-game-please-check-here-first/</a>, so I will be closing this thread.&nbsp; If when Firebase comes back up you are still having issues, please don't hesitate to repost your issue.