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Gifted sub credit not being accepted

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Gifted sub credit not being accepted
1524447262
Huemaster
Pro
Permalink for 6313473 Quote
A player was very kind to gift a plus sub for but the website isn't letting me charge the credit
1524447720
Rabulias
Permalink for 6313490 Quote
For you protection, financial and account issues should be handled via email to <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>
1524448050
Huemaster
Pro
Permalink for 6313506 Quote
Yeah I already emailed then like 40 mins ago. Still waiting for a reply. I was hoping someone could let them know there's credit now. Got some players waiting.
1524448671
Rabulias
Permalink for 6313539 Quote
The&nbsp;devs&nbsp;are mostly on the west coast of the USA timezone, so you probably won't hear anything until tomorrow morning. :-/
1524448749
Gen Kitty
Forum Champion
Permalink for 6313547 Quote
You say you have emailed <a href="mailto:team@roll20.net" rel="nofollow">team@roll20.net</a>, so just please be patient :)&nbsp; This is a matter that can only be handled via email, so this thread will be closed.