Player in game getting errors when using character attacks

This is the error he is seeing, I haven't found any other posts about this error and do not know how to fix it.  Any help is appreciated!

If i click the buttons for him it works, but he gets the error.

What is the character's name? I suspect it may have something in it that is breaking the macro... also could you post the macro being used (press up in the chat pane after running it to get the text). Final question, what character sheet are you using?

Oh he hasn't put in a name yet, omg....I bet that's why it is unable to find his "attributes"...I'll try to get the macro for you.  The character sheet is the 5th edition OGL.

Macro: @{|wtype}&{template:atk} {{mod=+5}} {{rname=[War pick](~-LBsCsODpiG6eR41dV0Q|repeating_attack_-LBs8aC9uZc8qe6OzVZW_attack_dmg)}} {{rnamec=[War pick](~-LBsCsODpiG6eR41dV0Q|repeating_attack_-LBs8aC9uZc8qe6OzVZW_attack_crit)}} {{r1=[[@{|d20}cs>20 + 3[CHA] + 2[PROF]]]}} @{|rtype}cs>20 + 3[CHA] + 2[PROF]]]}} {{range=}} {{desc=}} {{spelllevel=}} {{innate=}} @{|global_attack_mod} ammo= @{|charname_output}

This is what the macro is when I run it, but I never had the issue, only him.  I'll have him send me his macro when he gets home in case it is different some how.

When you say that he has the issue, but you don't; are you both clicking the same button on the same character?

Camron M. said: Oh he hasn't put in a name yet, omg....I bet that's why it is unable to find his "attributes" Yeah I'd also suspect this was the problem, as all the abilities Roll20 tries to call seems to lack character names If you look at your macro, you see that the string of characters is missing in the entries that Roll20 have a problem with. Have you checked with the player if all the neccesery things on the sheet are filled in? @{|wtype} should probably be @{charactername|wtype} And what's up with the character-string name in your macros? 

Andreas J. said: And what's up with the character-string name in your macros?  if you mean the  -LBsCsODpiG6eR41dV0Q , that's the character's ID.

Yeah adding a name seems to have fixed the issue. Once you said that it kind of clicked! Thanks so much for help guys!