Browser freezing while trying to load Roll20

When I try to join games which already other players have joined, Chrome browser freezes. However, if there is no other player I can join the game, and then wait for other players to join and play the game normally. Currently I'm using Chrome 66.0.3359.181, and this problem did not occur when I used Internet Explorer 11.0.9600.19002

I'm sorry to hear that you're having issues with the site. Could you please carefully work through the first three steps of our guide to Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log!) Thank you!