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Map Background not showing for players

So Tonight I was GMing for the first time using Roll20 and we started doing Lost Mines of Phandelver. I bought the pack however when I got to the Cragmaw hideout the map was not showing at all for the players. All they could see were tokens and a random rock I placed there.  I have fudged with the layers as It was a pre purchased pack and didnt want to stuff up the settings. Any Ideas would help. Thanks
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Brian C.
Pro
Marketplace Creator
Is dynamic lighting on for the page? Do the PC tokens have sight? Is there a light source (or global illumination on the page)?
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keithcurtis
Roll20 Mod Team
Was the map accidentally moved to the GM layer?
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Pat S.
Roll20 Mod Team
Sheet Author
Can you provide a screenshot so we know more about what is happening then we can proceed from there with more information.
I went through all the suggestion and yes for some reason the map was on the GM layer.... Not sure how, but tis a silly mistake that I over looked. Should be all fixed now hopefully. Thanks for the replies, hopefully next session will go without a hitch. 
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keithcurtis
Roll20 Mod Team
It's happened to others. :)