Map Deleted

Hi, when I recently logged on to roll20, I noticed that my campaign map had been completely cleared (the campaign itself was still there but the map was empty). I hadn't logged on in a while (about 2 months), but I definitely did not delete anything on the map, so I have no idea what happened. Is there any way I can restore the campaign so I can get the map back? I am on google chrome on a mac os x 10.8. Thanks for your help!

Please try following the steps on this page: <a href="https://wiki.roll20.net/Solving_Technical_Issues" rel="nofollow">https://wiki.roll20.net/Solving_Technical_Issues</a>

Thanks for your reply. I tried everything on that page but the map was still blank. I copied the console log when I enter the campaign. TB.setLogLevel(5) TB.min.js:32 TB.setLogLevel(5) TB.min.js:32 OpenTok JavaScript library v2.0.17 TB.min.js:32 Release notes: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/rele" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/rele</a>... TB.min.js:32 Known issues: <a href="http://www.tokbox.com/opentok/webrtc/docs/js/rele" rel="nofollow">http://www.tokbox.com/opentok/webrtc/docs/js/rele</a>... TB.min.js:32 TB.setLogLevel(5) TB.min.js:32 70 app.js?1391260163:21 TOUCH SUPPORTED: false app.js?1391260163:22 USING WEBGL ACCELERATION... app.js?1391260163:22 Switch mode to select app.js?1391260163:17 Initializing new dice engine with ranomness... app.js?1391260163:31 Using random entropy app.js?1391260163:31 window resize app.js?1391260163:33 UPDATE GL SIZE! app.js?1391260163:22 tuts loaded tutorial_tips.js:7 event.returnValue is deprecated. Please use the standard event.preventDefault() instead. jquery.min.js:2 Final page load. app.js?1391260163:27 Scan for new plays! app.js?1391260163:27 Auth'ed. app.js?1391260163:27 Go post auth! app.js?1391260163:27 initial setup app.js?1391260163:27 Got players value... app.js?1391260163:27 joining game... app.js?1391260163:27 Player -J9kJGWG8kMChSEhzbeY is offline... app.js?1391260163:26 Player -JFgLW9_FMBMsM8hM3Zn is offline... app.js?1391260163:26 Deferred finish joining... app.js?1391260163:27 Firebase Online app.js?1391260163:21 Full load page! app.js?1391260163:25 We have 1 pages app.js?1391260163:27 refershing page listings! app.js?1391260163:29 handle page changes app.js?1391260163:27 false app.js?1391260163:27 refershing page listings! app.js?1391260163:29 init active page! app.js?1391260163:27 activate page! app.js?1391260163:25 Graphics: 0 app.js?1391260163:25 Paths: 0 app.js?1391260163:25 Reorder by ZORDER app.js?1391260163:25 refershing page listings! app.js?1391260163:29 initiatlizing video chat app.js?1391260163:32 Connecting to WebRTC app.js?1391260163:32 Connected to session

Did you only have one map in your campaign? If you create a new map and add things to it, can you see those?

There was only one map originally in the campaign. When I created a new map, I could add things to it and they were still there when I exited and reentered into the campaign.

Would you mind creating a second map page and add things to it? There was a bug going around that caused certain users to not be able to view any of the items they'd added to the tabletop. Anyone else in the campaign could view them normally, however, so the items weren't gone. I want to find out if you're experiencing the same issue.

Thanks for your help. I created a second map page and added several tokens to it without issue. I tried relaunching the campaign and the tokens on the new map were still there, but my original map was still blank.

Okay, thanks for doing that. I'll pass it on to the developers to see if they can assist in tracking down what happened with the original map

Ok great thank you very much for all your help!