Character Vault Error

Roll20 Team

Hi Rob, Was this on a dev server game you are a part of or on the live server?

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Live server I believe. Just on the website. I just made a new computer yesterday, and it's still happening even on a new windows 10 install. 33b3cf698ec749f4af40498f4a0ba291 I don't have avast anymore, this install is using Windows Defender and Malware bytes. I feel like it's account specific for some reason. Is there any chance it could be because I have hundreds of sheets in the vault?

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Tried on the work computer too. Still won't work. Fairly certain there's something wrong with my account. It's a pain, but if you need to wipe my character vault that's okay. Rather be able to access it and start over than not be able to access it at all. Especially as I wish to port sheets between games to set up a one shot that's happening soon. bef3d59a0f1f4eaa960cf6cbed92503a

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Roll20 Team

I was able to figure out some more information in regards to this, it does seem that it is exclusive on your end. I do not have an explicit cause yet but I have passed this on to the devs so they can take a closer look. Rob said: Tried on the work computer too. Still won't work. Fairly certain there's something wrong with my account. It's a pain, but if you need to wipe my character vault that's okay. Rather be able to access it and start over than not be able to access it at all. Especially as I wish to port sheets between games to set up a one shot that's happening soon. bef3d59a0f1f4eaa960cf6cbed92503a

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Has there been any progress on this? I have a brand new computer, new OS, new everything, still getting the same issues.

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Roll20 Team

Unfortunately I do not have any additional information on this at the moment. Sorry! :(

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Ok, thanks. No idea if it helps at all, but here's a current code running off my new computer.  943c375809c2404b8bd4de95559b5299

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Is it possible that someone from Roll20 deleted my entire character vault please? I don't mind if it's wiped, I know there is a LOT in there which might be causing problems. I'm happy to start over. I've put so many hours into creating NPC sheets and tokens in my campaigns that it wouldn't at all be worth the time and effort of creating a new account to get around this problem.

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Roll20 Team