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Marketplace purchase did not work

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Marketplace purchase did not work
1533305681
Ross L.
Permalink for 6649402 Quote
Hello,  tried to purchase the ghost ship map set on market yesterday and it errors on me. It pulled money from PayPal but did not give me the asset. I’ve sent an email but really need this asset for tonight’s session. Is there any suggestions?
1533310282
Ziechael
Forum Champion
Sheet Author
API Scripter
Permalink for 6649536 Quote
Email is the way to go to ensure your information is kept safe... I'll ping a note to the Devs for increased visibility for you.
1533310565
Ross L.
Permalink for 6649547 Quote
Thank you so much. I figured email was the way.  I hate being that guy but I just wanted some visibility so hopefully I can utilize these assets tonight. 
1533310786
Drespar
Roll20 Team
Permalink for 6649560 Quote
Hi Ross, I saw your email and we are investigating currently. I will reply via email once we get things sorted out. That said I am going to go ahead and close this thread.