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Jukebox - dont hear a musics


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Hello guys i have problem that from 2 days on roll20 i cant hear any soundtracks from jukebux. Everyone hear music but not me. I deleted coockies from both firefox and chrome and from that moment i hear nothing. Nothing is interfering my roll20. I think (i turned off avg, on extensions there is no programs that are blocking). Any ideas?
Forum Champion
Hi Burn, Can you look and see if the tracks are coming from Fanburst? Many users are reporting trouble with tracks originating from that site. If this is not the case, could you please carefully work through the first three steps of our guide to   Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions  and  anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!)

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The tracks are from fanburst but all players can hear it normally. I could it also 2 days ago when i didnt clean the cockies on both chrome and firefox when i started to get problems with images but nvm about that. I tried run roll20 on both firefox and chrome but jukebox is not working on them. I am using mostly chrome. Here is the log  Chrome 68.0.3440.106 , Windows 7 (64-bit), Javascript Yes, AVG Internet security
Forum Champion
Thanks Burn, devs have been pinged.
This is an ongoing problem with Fanburst. Their tracks randomly start and stop working.
But do you have same problem that only one person dont hear the tracks and the rest hear them normally?

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Ok, I joined today my friend campaign and also dont hear music on his campaign but then i joined to another guy and i hear normally music there Logs:  - another campaign that jukebox is not working  - campaign that jukebox is working fine. Track is running from Tabletop audio. Going directly by this link - doesnt work. It is writed that this site is not avaible. Going directly to the fanburst is ok, i can hear music normally there. EDIT: Alright i repaired this. It seems i had the same problem as this guy - Dont know what is causing the problem but i need to run VPN chrome now - If you had an idea why previosly i didnt need to run VPN and now i must to hear tracks from fanburst then respond to this topic. Cheers.
It's a google security issue.  Those logs pointed at it.  Could be because google released a security update on 7/24/18.  Could also be because you are playing from a new location or a new machine requiring greater security.  Could also be a change made in Fanburst.  My bet is Fanburst, since so many others are suddenly seeing the same issue.  Whatever change they made is causing chrome to reject the track.  

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Forum Champion
Out of curiosity, Burn, which country are you connecting from? If you don't mind saying, that is.
Sure, i dont mind. I am from Poland :)

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Gen Kitty
Forum Champion
Victor B. said:   Whatever change they made is causing chrome to reject the track.   It isn't just Chrome.  Fanburst via Firefox is also having this issue, as I encountered last night.   :P :)
Then that makes it pretty clear.  They changed something in Fanburst and that is causing issues.   We really can't complain.  Fanburst provides hundreds/thousands of tracks for free.  The alternative is to go with a pay site, which may have better support, but will cost probably significant money.