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Roll20 Android App: Can’t roll dice

August 12 (7 years ago)

I’m not sure if this has anything to do with the charactermancer, but now the dice won’t roll on the app. No matter how many times I tap on things, or even manually roll it myself, nothing happens. Through entering tbyourself, it says “Rolling Dice...” And dice are never rolled.

Tapping on the character sheet options doesn’t roll, even if they highlight red.


I’ve tried to restart my tablet, the app, and check my settings. 

Android Samsung TabE, Roll20 version 1.7.0


Same goes for me. I can also type in chat and send it but I'm stuck on "Rolling dice..." forever.


Samsung Galaxy Tab A, Roll20 v.1.7.0

August 17 (6 years ago)

+1

Galaxy Tab S2, Roll20 1.7.0

August 17 (6 years ago)
Drespar
Roll20 Team

Hi everyone,

Sorry for the delay on this. Does there seem to be any dependence on game for this behavior? If you join a new blank game does this behavior persist?

Additionally, what version of Android are all of the tablets on?

August 17 (6 years ago)

Android Version 7.1.1


And it happens in every game. Even new ones for me. 

I'm having the same issue Samsung Galaxy tab A roll20 1.7.0

August 18 (6 years ago)

same issue here.  samsung 7.1.1                                                                                                                                                                            

August 18 (6 years ago)
Drespar
Roll20 Team

Thank you everyone! We were able to reproduce this internally on android tablets as well. I have appended our existing ticket with the information provided.

Unfortunately, we do not have an ETA on when a fix will be coming but it is very high priority.

Awesome, thank you!

September 06 (6 years ago)

Do we know anymore on the possible eta for this update?