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Curse of Strahd pre-built module. Players can't see token layer

So i bought the curse of Strahd module and started my first session tonight. During the session I realized that none of my players could see their tokens. While trying to figure it out, I moved the tokens to the map layer and then they could see them but could not interact with them (because map layer is only for the dm.) I spent the session moving their tokens and such but had to manually keep track of initiative order and such and it was a pain so is like to fix it by next week if possible. Can someone help me out here?
Is it possible you were confusing the object layer with the GM layer?
No. I double checked everything. When I moved the tokens to the map layer, everyone could see them. But when I moved them back (right click, layer, object/token layer) it disappeared do them  I tried 10 or 15 times just to make sure and no one could see them 
1534783935
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Snowball's Chance, That does sound strange. Sorry this is giving you trouble. Could you please carefully work through the first three steps of our guide to  Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 . (Don't forget the complete Console Log!) We'll see what we can do to make this work.
ok so i tried everything up to step four. i cant complete step four because i dont know how to recreate the issue as it was a problem from the start of the game. i can say that in the log i have 6 errors, 4 of which seem to be "Uncaught TypeError: e.find is not a function" the other 2:&nbsp;Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-k8Kx+oSRaLZ+X7/r67j0Mow6bzS2pemyX++9YAOg3BU='), or a nonce ('nonce-...') is required to enable inline execution. im not very computer savy so i dont know what that means.
1534800904
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Thanks, Snowball's Chance. I have kicked this up to the devs. Please stand by.
thanks so much
Hi Snowball's Chance, What is the name of the game that is is occurring in? Does this behavior continue on all maps, or just a few (if only a few, which ones)? Does this persist if you create a new game?
Drespar said: Hi Snowball's Chance, What is the name of the game that is is occurring in? Does this behavior continue on all maps, or just a few (if only a few, which ones)? Does this persist if you create a new game? the name of the game is Barovian Nights, its the Curse of Strahd module from the roll20 marketplace. the behavior does continue on every map. i have not tried creating a new game, but i can try that now as i have one of my players online with me.
update: i created both a copy and a completely new game. my players still cannot see the token layer. also while playing around i moved the map to the token layer and my player said she couldnt see it anymore. so it seems, from my inexpert observations, that the token layer is invisible to my players
Update 2: i created a new game without using the curse of strahd module, and my players can see the tokens in that game. so the problem seems to be with curse of strahd.
Snowball's Chance said: Update 2: i created a new game without using the curse of strahd module, and my players can see the tokens in that game. so the problem seems to be with curse of strahd. He is quite dastardly :)
Kyle G. said: Snowball's Chance said: Update 2: i created a new game without using the curse of strahd module, and my players can see the tokens in that game. so the problem seems to be with curse of strahd. He is quite dastardly :) Kyle G. said: Snowball's Chance said: Update 2: i created a new game without using the curse of strahd module, and my players can see the tokens in that game. so the problem seems to be with curse of strahd. He is quite dastardly :) not helpful, but i did get a good chuckle out of it and so did my players, so good on you sir!!
Drespar said: Hi Snowball's Chance, What is the name of the game that is is occurring in? Does this behavior continue on all maps, or just a few (if only a few, which ones)? Does this persist if you create a new game? has there been any attempt to find the problem? my game night is coming up and i was hoping to have this solved by then. As i said before, the problem persists on all maps, i tried deleting the map layer and re uploading it, it didnt help. when i move the map to the token layer, my players can no longer see the map either. if i move the tokens to the map layer they can see them, but cant control them and i cant add them to the initiative order. this also means i cant update the token with the health of the creatures or players, which means i have to keep track of it on pen and paper on my very small desk.&nbsp; i hate to be like this because i love roll20, but if this is how its going to be, i would like to get a refund. i dont like paying $50 for a module that doesnt work.
ok so I've apparently found the issue but still have no idea how to fix it. i have however also found a work around. Apprently the problem is with advanced fog of war. When I turn off AFOW, my players can now see and have access to their tokens. Regular FOW seems to let them use thier tokens as well. Since i have (semi) solved the problem, i can continue to play and would like you to disregard my earlier request for a refund. however i would still like to know if youre looking into and addressing the AFOW problem. Thanks.
1535068056
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
AFoW problems can often be solved by resetting the areas already "revealed". The Reset Fog of War command is available under the fog tool on the Tabletop Toolbox as a menu option. Be aware that this will re-set revealed areas for all tokens on the page. See if that can resolve your issue.
cool thanks