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Ctrl + L not working (but Dynamic Lighting Is)

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Ctrl + L not working (but Dynamic Lighting Is)
  4. Resolved
August 27 (7 years ago)

Edited August 27 (7 years ago)
Wes
Permalink for 6730707 Quote

Hello, first time on the bug forum, +4 year subscriber of Roll20, and a weird bug.

For some reason the Ctrl + L function for the Dynamic lighting isn't working, and it hasn't worked for about 2 months now. It's made setting up maps a bit of a pain in the butt.

Dynamic Lighting still works, and if I log in as a player with my own token I can see it's working fine, but as a GM I can only see the slightly greyed out version that makes the lighting difficult to see.



Running on Windows 10 and the latest version of Chrome. I have no anti-virus software other than the basic Windows 10 Protection installed. I do have extensions, but I disabled all of them to see if that fixed the problem. It did not.


September 01 (7 years ago)
Drespar
Roll20 Team
Permalink for 6758956 Quote

Hi Westly,

Mentioning of the "slightly greyed out version" makes me think that you may have Advanced Fog of War also enabled. If you reset the fog of war (via the top left toolbar) and try the "Ctrl+L" short cut again do you still run into the issue?

September 01 (7 years ago)
Wes
Permalink for 6759042 Quote

Fog of War was not enabled, but I did try enabling and resetting it to see if that cleared up the issue. No such luck.

September 01 (7 years ago)
Drespar
Roll20 Team
Permalink for 6759062 Quote

What is the name of the game you are having this issue in? Does it still happen if you load up a new game and test it there?

September 02 (7 years ago)
Wes
Permalink for 6760808 Quote

Dungeons and Dragons: Classic. But I have checked with two other campaigns now, and neither of them are working either.

September 04 (7 years ago)
Drespar
Roll20 Team
Permalink for 6768011 Quote

Hrm, unfortunately i was unable to reproduce the issue. Could you go ahead and work through the steps outlines below of our guide to Solving Technical Issues:

If none of the above succeed in resolving the problem, please thoroughly work through Step 4. In regards to the console log, in the provided screenshot is the final error something that pops up as you hit Ctrl+L or was it there prior?

September 06 (7 years ago)
Wes
Permalink for 6774043 Quote

So, the weirdest thing happened. It just started working again. I didn't make a single change, didn't switch from Chrome, no extensions removed, didn't even clear my cache. But the session I ran last night, it was working again.

I think it might just've been my PC acting up. It's a bit of a toaster.

Thank you so much for all the help, though!

September 06 (7 years ago)
Drespar
Roll20 Team
Permalink for 6774222 Quote

Happy to hear things are working again :) I will go ahead and close this thread, if needed feel free to submit a new thread with the information asked above.

Happy rolling!