Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

VTT not working properly on iPad

I use an iPad Pro 12.9" (but I tested this on an iPad Air 2 too), Safari browser (checked in Chrome as well), all up to date. I have several problems using the site, some only quality of life, some make me have to use a PC since it works no other way. Biggest one is since recently, I cannot access the right-click menu on tokens by tap-and-hold, it just pings but doesn't bring up the advanced menu. It used to work before. I can somehow access it on the table if I don't tap on a token. It also _never_ worked on the Sidebar or the Macro bar, so I could never delete things I added, only on the PC browser. Also, to reliably upload a picture, I cannot use the Photo Library, I have to do it through Browse, or it just makes a 0 kb file. If you'd like to Delete a Page, you have to load a different one, but when I try to tap Page Settings it loads up again. I have to open the site in a PC browser again to delete a page. Smaller problems are, two finger tap to scroll is very jittery, I have to change the select tool to pan. Scrolling is a pain in the Sidebar, since there is a few pixel wide range I have to tap to drag to scroll. Changing (dragging) which Page my players are on if the destination is far from the current one is a pain. I'm using a Campaing one of my players with a Pro account made, and I am considering to subscribe too, but this makes my life hell, since I don't really use a PC for anything other than this, and frankly, I don't see ANY difference between a Pro campaign and a free campaing on my iPad regarding ease of use, even though "Table on Tablet" is allegedly a selling point for Plus and Pro subs.
Hi Adam, Thank you for this list! I just had a few questions for you if you could: What is the browser/os version you are running? If you access a new game, do you still experience these issues? Thank you!
As I said, I use an iPad Pro 12.9” which is up-to-date, meaning I’m running iOS 11.4.1, and there is no difference if I try it in Safari 11.4.1 (User Agent “Mozilla/5.0 (iPad; CPU OS 11_4_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/11.0 Mobile/15E148 Safari/604.1”)  or Chrome 68.0.3440.83. It is the same with a brand new game too. Also, when I try to drag a window somewhere else above the VTT, it scrolls the map too.
This is what is happening. <a href="https://youtu.be/qzRvN1XABCQ" rel="nofollow">https://youtu.be/qzRvN1XABCQ</a>
Thank you for that extra info, Adam. I have submitted a ticket to the devs so they can investigate further.
Thank you!
Hi! Will there be an update regarding this issue? It is crippling to not be able to use the advanced menu on tokens, or just right-click anywhere. And it IS a listed perk of being a subscriber. <a href="https://wiki.roll20.net/Roll20_Table_on_Tablet_Support" rel="nofollow">https://wiki.roll20.net/Roll20_Table_on_Tablet_Support</a> Just tell me if it is just me somehow. But this was not always the case, it was an update that broke it.
Hi again Adam! Sorry that I missed your last response (glad you posted here ). I do believe previous updates is an area that the devs are looking into regarding potential problem causing changes. Unfortunately, we do not have an update regarding this specific issue.
Sad.