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Cannot Double Click for Token Setup Menu

September 08 (6 years ago)

I've just been trying to double-click two different tokens to get into the setup menu for the token but the token doesn't react/respond to the second click. I can select, drag, use the cursor keys, and shift+double click the tokens fine. I need to change the light/sight setup of my player's tokens several times during a session so this is going to be quite the hindrance if it's not resolved before my session tomorrow afternoon.

September 08 (6 years ago)

The Windows Fit It button seems to have worked (exiting from Roll20 and re-joining).

September 08 (6 years ago)

Extra information: It appears to be newly added tokens, either by dragging them into the play area, or copy and pasting an old token. The tokens present from the start of the session can be double-clicked, those brought in after cannot.

September 08 (6 years ago)
Drespar
Roll20 Team

Hi Matthew,

Could you please work through the template before so we have some more context? Thank you!

Description of setup

  1. Browser + Version
  2. Browser Addons/Extensions
  3. Operating System

Bug Triage Results
Please carefully work through to the first three steps of our guide to Solving Technical Issues:

If none of the above succeed in resolving the problem, please thoroughly work through Step 4(Don't forget the complete Console Log!)

Supplemental Information
Including screenshots by using the "Attach a File" link when submitting a post can provide a great deal of information! The more information you can provide, the better able a fix will be reached.

September 08 (6 years ago)

Description of setup

  1. Browser + Version: Firefox 62.0 (64-bit)
  2. Browser Addons/Extensions: None
  3. Operating System: Windows 10

I don't have Chrome downloaded for use. I found the issue is easier to resolve than I thought, once the setup is complete I swap to another map, swap back and the tokens can be double-clicked as normal. It's not a big deal because of this.