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Our DM cannot see our gifs that we have added to our spells and such.

Our DM cannot see our gifs that we have added to our spells and such. everyone else in the game can see it except him. Is there a way to fix this?
1536612769
Gen Kitty
Forum Champion
Ask your GM to come to this thread and the GM needs to do the following: Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable all add-ons/extensions and anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through Step 4 . (Don't forget the complete Console Log, starting from table loadup and progressing through players casting spells whose images they see and the GM does not!) Thank you!