At some zoom levels it works fine. At some zoom levels it appears to have 'extra' space to the right side. At some zoom levels it appears to have extra space all over. And at the maximum zoom level it seems to jump randomly when you try to move it, until only the bottom third of the map is visible. If I'm wrong, GenKetty's advice above is correct. But if this accurately describes the problem you're having, this is a known issue from the very beginning of Roll20's existence. They're working on it. Current Best Solution: Don't use those zoom levels.