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Bad Gateway on certain compendium entries

1537830455

Edited 1537841523
I can't seem to access the Yuan-Ti compendium options, I try to click and nothing loads.  Eventually I get a message about a bad gateway between roll20 and cloudflare.  I can drag the yuan-ti monsters in and their pages load fine.  I can even load other Volo's Guide compendium entries, Lizardfolk comes up fine. Cloudflare suggests to just wait it out, but I figured I'd mention it, especially since I tried on my home wifi as well as my work network and got the same message, two hours apart.  Very strange.  Gateway time-out The web server reported a gateway time-out error. Ray ID: 45f8c4bd7993b931 Your IP address: xx.xx.xxx.xx Error reference number: 504 Cloudflare Location: Miami Browser: working Cloudflare: working Roll20: Host: Error -------------- Edit:  Went back five hours after the initial attempt to access it and it still appears to be down.  Using different computers doesn't appear to help.  I'm using Chrome if that matters, but it doesn't seem like it based on the error message above.
1537850147
Gen Kitty
Forum Champion
Devs have been pinged, one will be by to poke at this :)
Cool, thank you :)
Hi Mowngle, Does this happen for all instances of the Yuan-ti or only a few?
Hey, Looks like the issue worked itself out, but, for posterity's sake, yes it was seemingly every yuan-ti entry, I opened 5-6 options and none of them worked.  I guess all its doing is loading the same page and jumping to a certain line, so that makes sense.
1537976209
Stephanie B.
Forum Champion
Sheet Author
I was able to reproduce the issue yesterday as well, but not consistently. Like Mowngle, I found it resolved after a little while.
Appreciate the secondary confirmation, Stephanie.  Given your message, I went back in to check and got the error again.  I guess it isn't resolved yet after all.
1538069003
Stephanie B.
Forum Champion
Sheet Author
Thanks, Mowngle. It looks like this is a problem with the direct link to&nbsp; <a href="https://roll20.net/compendium/dnd5e/Yuan-ti#h-Yuan-ti" rel="nofollow">https://roll20.net/compendium/dnd5e/Yuan-ti#h-Yuan-ti</a> &nbsp;which is of course the link that comes up when you search for yuan-ti. As a workaround, you can visit the Monsters by Name page and use the filters to select just the yuan-ti type (it shows as "monstrosity (shapechanger, yuan-ti)"). It's also loading now, which might help us troubleshoot. In the meantime, I'm making a bug ticket to get it looked at.
Ah thats funny.&nbsp; I was originally trying to get to Yuan-ti Purebloods because I knew that they were the playable race, but I realize now that wasn't even the link I should've been following, it should've been Rules -&gt; Monstrous Adventurers -&gt; Yuan-ti Purebloods way down at the bottom, below the yuan-ti section.&nbsp; Ah well.
1538148831
Stephanie B.
Forum Champion
Sheet Author
The good news is, the programmers know why this happens, and we'll have a temporary fix for that page out soonish, and a more permanent solution coming later down the road.