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Sunless Citadel Player Tokens not loading

When playing a session on The Sunless Citadel, the players encountered the issue of not having their tokens load properly on the Fortress (Bottom) Map. They still have control of the token, but they cannot see the token. I've disabled and re-enabled fog of war, I've tried emptying my cache. I'm not sure what else I should try to do.
1541992429
Pat S.
Forum Champion
Sheet Author
If the player is having problems, have them clear their cache but first make sure they are on the proper map and their token is not on the GM layer.