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Journal Folder Duplicated - Including all Characters in it.

In Roll20 a folder with several characters in it duplicated. Each player now sees their character twice and changes made to one affect both. I have confirmed this with several DMs and Players in the game. Deleting 1 character deletes&nbsp;both.&nbsp; I have gone through the first 3 steps: Carefully work through the first three steps of our guide to&nbsp; Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome&nbsp; and&nbsp; Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable&nbsp; all&nbsp; add-ons/extensions&nbsp; and&nbsp; anti-virus programs. Step 3: Clear your cache And nothing helped.&nbsp; Step 4: Not sure what caused this or even when it might have happened. The folder is named Characters with Tokens or something like that, it's the one that there are 2 of. Web Browser Chrome 70.0.3538.77 Browser Version Chrome 70.0.3538.77 Operating System&nbsp; Windows 10 (64-bit) If Javascript is enabled Enabled Your anti-virus software None List of any browser add-ons or extensions enabled Adblock Plus I tried to paste my console log here but it was too long and caused the post to error out so dumped it into a txt file and posted it to google docs, here is a link:&nbsp; <a href="https://drive.google.com/open?id=1sPiChIZboNaYtDWv4yOb5VMb4g8tuKSn" rel="nofollow">https://drive.google.com/open?id=1sPiChIZboNaYtDWv4yOb5VMb4g8tuKSn</a> &nbsp; My URL for the game is&nbsp; <a href="https://app.roll20.net/campaigns/details/3481154/blue-hoods-vault-1" rel="nofollow">https://app.roll20.net/campaigns/details/3481154/blue-hoods-vault-1</a> &nbsp;
1542206559
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Masked Plant, I have pinged a dev on this.
Any update on this?
1542430103
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Hi Masked Plant. Sorry for the delay, I have sent out a second request. I have a feeling the report got lost in the flurry over the "Docker Error". Thanks for your patience.
Hi Masked Plant, Sorry for the delay on this! This typically occurs when there is a malformed reference to the sheet which causes the issue you are seeing. Usually we can break the link on the back end. In the mean time, could you provide a quick list of all the affected characters so we are sure we do not miss any? Thank you!
Adameth Splanreah&nbsp; Adrik Fireforge&nbsp; Allia&nbsp; Altorin Scarn&nbsp; Anansi Arsene&nbsp; Argus&nbsp; Arkris lldis&nbsp; Askan Thorak&nbsp; Asta Dawnfire&nbsp; Atreus Rev (Sgt)&nbsp; Baldur&nbsp; Boris Ashmark&nbsp; Brennan&nbsp; Brommyl Gravelborn&nbsp; Calypso Vrammyr&nbsp; Candle&nbsp; Carric&nbsp; Chi&nbsp; Corlus Nagateth&nbsp; Dalgurn&nbsp; Damascus&nbsp; Desah&nbsp; Dio Kyril&nbsp; Donatello&nbsp; Dr. Geovanni&nbsp; Dr.Cats&nbsp; Dranzel&nbsp; Dyna "Beln" Isty&nbsp; Earthshine&nbsp; Edri&nbsp; Egor Asinus&nbsp; Ekernos&nbsp; Eldon&nbsp; Erevan Silverthorne&nbsp; Espeo&nbsp; Ethlando&nbsp; Ezekiel Thalman&nbsp; Fenthec Garnetback&nbsp; Flint Redforge&nbsp; Flynn Adams&nbsp; Fuku Shu&nbsp; Garland&nbsp; Gavin Garfunkel II&nbsp; Ghorin Stonehammer&nbsp; Gosch&nbsp; Grim Greycastle&nbsp; Grombrindal Boombard&nbsp; Grunt Forestborn&nbsp; Gursa&nbsp; Hadrix Adorian&nbsp; Hayasa&nbsp; Heckan the Dragonborn Sorce&nbsp; levis Uriro&nbsp; Ihsahn&nbsp; Jack DeVaude&nbsp; Jackleton Grounderburg&nbsp; Jampa&nbsp; Jhin Zylros&nbsp; Johnny&nbsp; Jugag Zurghu Wogha&nbsp; Julian Shan&nbsp; Kanagath&nbsp; Kazan&nbsp; Kel Bronk&nbsp; Kirk'hal Helios&nbsp; Kishk&nbsp; Kohan Monstreid&nbsp; Kora Hearteater&nbsp; Korega Rockburrow&nbsp; Kronk&nbsp; Lar Vulso&nbsp; Lazmier Kuldur&nbsp; Leonorin Kalthracks&nbsp; Lerodronys&nbsp; Leucis (Ashhearth)&nbsp; Liovance Falelake&nbsp; Lipwig&nbsp; Logan the Wise&nbsp; Makenna Diar&nbsp; Malek&nbsp; Marcus Zeanfort&nbsp; Mark Hill&nbsp; Master Rosheye Guy&nbsp; Mau Ta'luk&nbsp; Mavrin Fein&nbsp; Mawol Dirtfoot&nbsp; Moreni Tyne&nbsp; Morn Greycastle&nbsp; Nei Vatyvda&nbsp; Neia Farynone&nbsp; Neith&nbsp; Nia&nbsp; Niall Wildcloak (Kert)&nbsp; Nikos&nbsp; Nusia&nbsp; Obad&nbsp; Oma Kanina&nbsp; Or Colline&nbsp; Orbis&nbsp; Oriac&nbsp; Osha'to Zana'sae&nbsp; Ozan&nbsp; Pagon Hornshot&nbsp; Pendrec&nbsp; Quarick Nirug&nbsp; Rathian Sylvanie&nbsp; Rayne&nbsp; Red falkove&nbsp; Redino Veins&nbsp; Rivaan&nbsp; Roman Nannam&nbsp; Romulus&nbsp; Roxanne Marrow&nbsp; Ryze&nbsp; Salhitani&nbsp; Sam Hunter&nbsp; Sanrei No&nbsp; Scorn SkullSmasher&nbsp; Scree&nbsp; Scurra Bardus&nbsp; Sev&nbsp; Sherrie Williams&nbsp; Shipwreck&nbsp; Shu Lee (Sully)&nbsp; Small Shadow&nbsp; Sochek&nbsp; Stighen&nbsp; Strostrey Cola&nbsp; Sunny Silver&nbsp; Tarkus&nbsp; Tarrin Underfoot&nbsp; Tasslehoof Half Elven&nbsp; Theral&nbsp; Thom Thanks&nbsp; Titus Fauxsmirk&nbsp; Tobias Bloodswift&nbsp; Tonscen&nbsp; Torge&nbsp; Torkam&nbsp; Tresslyn Rusia&nbsp; Tuy l'ang&nbsp; Twofist&nbsp; Varix&nbsp; Vere' Vicfyr&nbsp; Victor StrongEyes&nbsp; Voron Nortoris&nbsp; Vozel Decabra&nbsp; Yama Mercurius&nbsp; Zane Markov&nbsp; Zixkrit&nbsp; KoriMori's Character ??? Mervel Marsh
Any update on this? It has been 2 weeks with no change. The whole instance is crashing now. Can we get this fixed? If so what is the ETA?
1543958012

Edited 1543960469
Drespar
Roll20 Team
Hi again Masked Plant, This was certainly an undertaking and one we have been investigating-- I got in touch with the devs again and it seems there was an extreme amount of corruption with the file structure with multiple back references. We were unable to fully salvage everything due to the sheer size of the game (roughly 8 to 9 times the size of our largest module) and had to resort to breaking the file structure in order to remedy the duplication bug you were running into. From our investigation it seems there were multiple instances of a script being injected into the VTT which was likely the cause for the file structure being in such disarray. In this case you may have an extension you thought was disabled that might be plugging in unwanted information resulting in firebase obtaining incorrect data about the file structure. This leads to the more recent issue of the VTT crashing all together in your latest post. We highly recommend you double check by ensuring that all extensions are disabled or removed as the injected scripts are likely interfering with the load process.
All of my extensions are disabled. I have others with GM rights in the game, could they be affecting it as well?
It is possible that the extensions they might be using are being injected into the game-- yes.