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Cannot see rolls and text messages

Detailed description of the problem When trying to roll (through macro/chat/options from menu) I cannot see the result. Other players can see the result. I can see changes made on the page (moving tokens, drawings), but neither my messages through chat nor rolls are visible. I also cannot see the results of other players rolls. After I use text chat/macro/roll previous messages nested inside of templates disappear. Minimum number of steps to reproduce the problem Chat before I try to roll/message:&nbsp; <a href="https://i.imgur.com/zBiex4p.png" rel="nofollow">https://i.imgur.com/zBiex4p.png</a> Chat after I rolled/sent a message:&nbsp; <a href="https://i.imgur.com/45I6UGs.png" rel="nofollow">https://i.imgur.com/45I6UGs.png</a> Description of setup Google Chrome&nbsp; 70.0.3538.110 (64-bit) uBlock Origin, Hangouts Windows 10 Pro What I already tried (that did not help) Clearing browse cache/cookies. Opening campaign in incognito mode. Opening campaign in different browser. Opening campaign on different PC. Additional notes This setup was working fine before and no addons were added to the browser since that time. It also seems that when I join any other campaign I am able to roll, use chat and see the results/messages in the text chat without any problems.
1543159686
Scott C.
Forum Champion
Sheet Author
API Scripter
Compendium Curator
This is most likely a corruption of the chat archive. Ask your gm to clear the chat archive for the game. This is done from the settings drop down on the game's splash screen and is not the same as clear chat history from the settings tab found in game. The usual cause of this is an incorrectly designed macro, particularly one with improper html encodings.
1543166266
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Scott probably has the right of it. If&nbsp;&nbsp; clearing the Chat Archive &nbsp;(note: not&nbsp; clearing your current Chat Log )&nbsp;does not solve the problem, go thorough our remaining troubleshooting steps and I'll escalate this for you. It looks like you only need do step 4. Guide to&nbsp; Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome&nbsp; and&nbsp; Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable&nbsp; all&nbsp; add-ons/extensions&nbsp; and&nbsp; anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through&nbsp; Step 4 .&nbsp; (Don't forget the complete Console Log!)
Everyone. Clearing chat archive helped to solve the issues! Thank you for solution.
1543175239
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Excellent! Thanks Scott. Happy rolling, felven.