Roll20 uses cookies to improve your experience on our site. Cookies enable you to enjoy certain features, social sharing functionality, and tailor message and display ads to your interests on our site and others. They also help us understand how our site is being used. By continuing to use our site, you consent to our use of cookies. Update your cookie preferences .
×
Create a free account

Dice not showing for players

I noticed the issue as a player on 12/9. I re-enabled the 3D dice and I was unable to see or hear the 3D dice. I Ran my campaign on 12/10 and was able to see and hear the players dice as well as my own, but the players were complaining that they could not see their dice. I confirmed with the Saturday DM and he was able to see and hear them in his campaign. 
1544456444
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
That sounds odd. Off the top of my head, I can't think why that might be happening. Could you please carefully work through these steps of our guide to  Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions  and  anti-virus programs. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!) Thank you!
Have your players confirmed that they have 3D dice turned on in their set up?