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Music Issue

  1. Community Forums
  2. Bug Reports & Technical Issues
  3. Music Issue
1547550964

Edited 1547551010
GrimGamer
Pro
Permalink for 7119897 Quote
I cannot seem to get music working in my game. Currently I have a song selected to play when I load a page, but it isn't playing at all. I have checked the Jukebox and the song is there and I can manually start the music. Not sure what I have turned off, help ... Here is a screenshot...
1547569373
Drespar
Roll20 Team
Permalink for 7120336 Quote
Hi Vaeadil, Are you using Fanburst for your music?
1547572076
GrimGamer
Pro
Permalink for 7120449 Quote
No, all are from the Tabletop Audio category.
1547576743

Edited 1547576846
Drespar
Roll20 Team
Permalink for 7120615 Quote
Gotcha! Could you p lease carefully work through to the first three steps of our guide to   Solving Technical Issues : Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeed in resolving the problem, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!) Of specific importance is going to be the console log and capturing when you attempt to run a song.
1547630241
GrimGamer
Pro
Permalink for 7122552 Quote
The problem is resolved, someone pointed out that you have to move the player marker from page to page and now the music is playing properly. Just need to get the AM working now and I will be happy :)
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