Hi GreenMute, Please carefully work through to the first three steps of our guide to Solving Technical Issues: Step 1: Make sure to use the right browser - Please check if these issues persist when using both Chrome and Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 - Please disable all add-ons/extensions. Step 3: Clear your cache If this does not resolve your issue, please work through step 4 and provide us with the information listed. A console log is a listing of the activity that Roll20 is doing while you play, so we can spot anything that deviates from the norm. For your console log, please paste the information you show when attempting to upload an image.