Images folders and upload button gone again

Unfortunately, the issue I posted about in this thread is back:&nbsp; <a href="https://app.roll20.net/forum/post/7138906/images-folders-and-they-content-are-suddenly-gone-and-cannot-upload-any-more" rel="nofollow">https://app.roll20.net/forum/post/7138906/images-folders-and-they-content-are-suddenly-gone-and-cannot-upload-any-more</a> Things were normal and working for about a day and then went back to exactly the way it was as reported there.

Hi Deron, We're sorry to hear that you are experiencing issues again. I see that you previously did the troubleshooting steps mentioned in the&nbsp; Solving Technical Issues &nbsp;wiki. Since steps 1-3 did not work for you, please work through step 4 if you have not already and provide us with the information listed. For your console log, please copy and paste that here within this bug report thread.

Web Browser: Chrome 71.0.3578.98 OS: Windows 7 (64-bit) Javascript: Enabled Anti-virus: Norton Security Suite Extensions enabled: Adobe Acrobat, Cisco Webex Extension, Fuze for Chrome, Google Docs Offline, Norton Identify Safe, Norton Safe Search, Wikibuy Log: See Below app.roll20.net/:12 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-zSIWeY8lwGEVX35RSk6aXIAVU8EyLMYeASsYuuS1b1E='), or a nonce ('nonce-...') is required to enable inline execution. app.roll20.net/:13 Refused to execute inline script because it violates the following Content Security Policy directive: "script-src 'self' 'unsafe-eval' https://*.googlesyndication.com https://*.doubleclick.net <a href="https://partner.googleadservices.com" rel="nofollow">https://partner.googleadservices.com</a> <a href="https://www.googletagservices.com" rel="nofollow">https://www.googletagservices.com</a> <a href="https://ssl.google-analytics.com" rel="nofollow">https://ssl.google-analytics.com</a> <a href="https://www.google-analytics.com" rel="nofollow">https://www.google-analytics.com</a> <a href="https://ajax.googleapis.com" rel="nofollow">https://ajax.googleapis.com</a> <a href="http://ajax.googleapis.com" rel="nofollow">http://ajax.googleapis.com</a> <a href="https://d3clqjduf2gvxg.cloudfront.net" rel="nofollow">https://d3clqjduf2gvxg.cloudfront.net</a> <a href="https://cdn.firebase.com" rel="nofollow">https://cdn.firebase.com</a> https://*.firebaseio.com https://*.tokbox.com https://*.opentok.com <a href="http://static.opentok.com" rel="nofollow">http://static.opentok.com</a> <a href="http://www.google-analytics.com" rel="nofollow">http://www.google-analytics.com</a> <a href="http://cdn.crowdin.com" rel="nofollow">http://cdn.crowdin.com</a> <a href="https://crowdin.com" rel="nofollow">https://crowdin.com</a> <a href="http://stun.l.google.com" rel="nofollow">http://stun.l.google.com</a>". Either the 'unsafe-inline' keyword, a hash ('sha256-W4z4mOiwkRlHZN9ZhB3StyLZj6HgkMDMbkFJOavx/+M='), or a nonce ('nonce-...') is required to enable inline execution. jquery.migrate.js:20 JQMIGRATE: Logging is active app.js?1548179110:343 70 app.js?1548179110:344 TOUCH SUPPORTED: false app.js?1548179110:344 USING WEBGL ACCELERATION... app.js?1548179110:344 WEBGL STARTUP SUCCESS app.js?1548179110:346 Custom Sheet Translation app.js?1548179110:338 select app.js?1548179110:338 Switch mode to select app.js?1548179110:357 Initializing new dice engine with randomness... app.js?1548179110:357 Using random entropy app.js?1548179110:360 Compiling sheet... app.js?1548179110:360 Found rolltemplate: coc app.js?1548179110:360 Found rolltemplate: coc-attack app.js?1548179110:360 Found rolltemplate: coc-1 app.js?1548179110:360 Found rolltemplate: coc-attack-1 app.js?1548179110:360 Found webworker script jquery-1.9.1.js:6469 The specified value "floor((@{con}+@{siz})/(10-@{pulp_hp}))" is not a valid number. The value must match to the following regular expression: -?(\d+|\d+\.\d+|\.\d+)([eE][-+]?\d+)? buildFragment @ jquery-1.9.1.js:6469 jquery-1.9.1.js:6469 The specified value "99-@{cthulhu_mythos}" is not a valid number. The value must match to the following regular expression: -?(\d+|\d+\.\d+|\.\d+)([eE][-+]?\d+)? buildFragment @ jquery-1.9.1.js:6469 jquery-1.9.1.js:6469 The specified value "floor(@{pow}/5)" is not a valid number. The value must match to the following regular expression: -?(\d+|\d+\.\d+|\.\d+)([eE][-+]?\d+)? buildFragment @ jquery-1.9.1.js:6469 app.js?1548179110:360 Finding sheet rolls... app.js?1548179110:363 window resize app.js?1548179110:345 Final set zoom! app.js?1548179110:344 UPDATE GL SIZE! app.js?1548179110:345 Final set zoom! tutorial_tips.js:7 tuts loaded app.roll20.net/:1 Mixed Content: The page at '<a href="https://app.roll20.net/editor/" rel="nofollow">https://app.roll20.net/editor/</a>' was loaded over HTTPS, but requested an insecure image '<a href="http://imgsrv.roll20.net/?src=i.imgur.com/Gq98aWD.png" rel="nofollow">http://imgsrv.roll20.net/?src=i.imgur.com/Gq98aWD.png</a>'. This content should also be served over HTTPS. app.js?1548179110:355 MESSAGE RECEIVED app.js?1548179110:355 MessageEvent sheetsandboxworker.js?1548539721263:682 Starting up WEB WORKER sheetsandboxworker.js?1548539721263:682 Starting up WEB WORKER app.js?1548179110:351 Final page load. app.js?1548179110:363 Refresh jukebox List! app.js?1548179110:351 Auth'ed. app.js?1548179110:351 Go post auth! app.js?1548179110:351 initial setup app.js?1548179110:363 Refresh jukebox List! app.js?1548179110:349 T.i app.js?1548179110:363 Refresh jukebox List! app.js?1548179110:351 Got players value... app.js?1548179110:351 joining game... app.js?1548179110:355 refershing page listings! app.js?1548179110:349 Player -LJu9P_yJ1EQilDNq9Ce is offline... app.js?1548179110:349 Global Volume: 100=1 app.js?1548179110:349 Player -LK8nVBjob1Ti9ubrKl5 is offline... app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:348 Full load page! app.js?1548179110:351 We have 66 pages app.js?1548179110:349 Player -LLatBCR_vC3qYx228IR is offline... app.js?1548179110:349 Player -LLatP6ygR3n46tZmdbH is offline... app.js?1548179110:349 Player -LLbHQRbrmQQJbMuF9fR is offline... app.js?1548179110:349 Player -LOKVthvGO1M8qDtZ03N is offline... app.js?1548179110:349 Player -LOfACTsLnJPyNdxXLte is offline... app.js?1548179110:349 Player -LOfB9N7Gg76BfZZQ-sR is offline... app.js?1548179110:349 Player -LPOSTeyBiRik8B05C7y is offline... app.js?1548179110:349 Player -LR-zThb2e-K32VGJntP is offline... app.js?1548179110:349 Player -LSI0kzg7YShPuh7YqnT is offline... app.js?1548179110:349 Player -LUukv3JoXQt1JUZ7kVj is offline... app.js?1548179110:349 Player -LWmgEXo48OXfQRSQ0bU is offline... app.js?1548179110:351 Deferred finish joining... app.js?1548179110:343 Firebase Online app.js?1548179110:359 Refresh Journal List! app.js?1548179110:359 Search took 11ms app.js?1548179110:351 Scan for new plays! app.js?1548179110:351 handle page changes app.js?1548179110:351 false app.js?1548179110:351 init active page! app.js?1548179110:348 activate page! app.js?1548179110:348 FULLY ACTIVATE VIEWS FOR PAGE. app.js?1548179110:347 Do refresh link cache! app.js?1548179110:348 Graphics: 6 app.js?1548179110:348 Paths: 25 app.js?1548179110:363 Refresh jukebox List! app.js?1548179110:355 refershing page listings! app.js?1548179110:359 Refresh Journal List! app.js?1548179110:359 Search took 85ms app.js?1548179110:347 Swapping <a href="https://s3.amazonaws.com/files.d20.io/images/62138709/XLttopQQoCtN0oryIZRRMg/thumb.jpg?15362859125" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/62138709/XLttopQQoCtN0oryIZRRMg/thumb.jpg?15362859125</a> to <a href="https://s3.amazonaws.com/files.d20.io/images/62138709/XLttopQQoCtN0oryIZRRMg/original.jpg?15362859125" rel="nofollow">https://s3.amazonaws.com/files.d20.io/images/62138709/XLttopQQoCtN0oryIZRRMg/original.jpg?15362859125</a> app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:343 new caster! app.js?1548179110:344 new lamp app.js?1548179110:344 new lamp app.js?1548179110:344 new lamp app.js?1548179110:344 new lamp app.js?1548179110:344 new lamp app.js?1548179110:348 Reorder by ZORDER app.js?1548179110:348 Reorder by ZORDER app.js?1548179110:347 setting src app.js?1548179110:342 Cols: 3 Rows: 2 app.js?1548179110:342 Took 0ms to generate cache. app.js?1548179110:363 window resize app.js?1548179110:345 Final set zoom! app.js?1548179110:344 UPDATE GL SIZE! app.js?1548179110:345 Final set zoom! fetchroot:1 Failed to load resource: the server responded with a status of 504 () app.roll20.net/:1 Failed to load resource: the server responded with a status of 504 ()

Hi Deron, I have passed this information along to our developers. Hopefully we will have an answer for you.

Hi Deron! Could you try these things for me and tell me if you get the same result (if you haven't already)? Log into your account and try to replicate the issue using the latest version of Mozilla Firefox. Clear your cache, log out, and log back in with Google Chrome.

The issue was still there when I logged into Firefox, but after clearing my cache in Chrome everything is now back in Chrome. I'll be sure to try clearing the cache next time it happens. Thanks.

Glad to hear that worked for you Deron, we'll be closing this thread.