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[WOTC] Tactical Maps Reincarnated Bug Report Thread

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Edited 1549668726
Dean
Roll20 Team
Thank you for purchasing Tactical Maps Reincarnated! Please report any bugs below! Here is a quick FAQ: How do I add Tactical Maps:Reincarnated maps to my game? Please check the Addon section of the Roll20 Wiki - https://wiki.roll20.net/Game_Management#Game_Addons If this does not answer your question, please ask below! How do I see the map images in my Library? Please check for your answer here in the Roll20 Wiki - https://wiki.roll20.net/Art_Library If this does not answer your question, please ask below!
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Hello! I've added the maps to my game and have no issues with accessing the maps. The problem I have is that in the description it was mentioned that they're dynamically lit already but I don't seem to know how to import the map with the dynamic lighting already done. Any help would be great!
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keithcurtis
Forum Champion
If you are accessing the maps through the pages tab, they should already be set up and ready to go. If you are finding them in your art library, that's just the graphic image.
1549838514
I cant get them to align to the grid to save my soul. I also saw I needed to load the addon in, but can't find that in the game section either. 
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keithcurtis
Forum Champion
They should already be aligned to the grid. You should not need to place the map graphics yourself? It should just be a matter of going to the already set-up page via the page menu, not your graphics library. As for the addon loading,  You should see something like this on your game's home page. That triangle next to Addons needs to be flipped down.You should see it then.
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Thanks Kieth. That fixed the addon issue, but not the grid issue. Any thought?
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keithcurtis
Forum Champion
I'm showing pretty much spot on registration from map to grid. They should be already aligned. Again: are you placing these manually, or using them as set up on the pages tab? Could you send a screen shot? If the forums give you posting problems, you could send an imgur link.
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Dean
Roll20 Team
Amanda C. said: Thanks Kieth. That fixed the addon issue, but not the grid issue. Any thought Kieth is correct. If you're utilizing the game addons, the grid is already set for you and you don't need to tweak it at all. If you're trying to drag and drop the image files onto your own new page, it can be helpful to utilize holding shift while dragging, as well as alt while dragging, in order to utilize the ratio keep sizing option and free-sizing options.
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I feel so dumb. Im sorry. Thank you!
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Edited 1550007125
keithcurtis
Forum Champion
Don't feel that way. It's a very common misunderstanding. :)
So was this supposed to be a collection of partial maps? The city map give me a 2 tower gate and 2 houses by said gate but that's it, the wilderness gives me a collapsed farmhouse next to a dry river bed, a dungeon map gives me a mock stonehedge clearing with some trees. If this is what I paid for it was a waste of money or is it not uploading correctly.
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keithcurtis
Forum Champion
Did you buy the bundle? There should be a total of 22 maps, each with dynamic lighting pre-set. If you are seeing fewer maps, then there probably is an issue.
bought the bundle with 22 maps but they seem to be partial maps or just a entrance to something.
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keithcurtis
Forum Champion
They are not meant to be used as adventure scenarios, but as encounter locations. If you are unsatisfied after having seen them, I suggest contacting team@roll20.net.
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Dean
Roll20 Team
You can see a preview of all the maps in the pack on the Art Asset product page here:  https://marketplace.roll20.net/browse/set/3163/tactical-maps-reincarnated-map-asset-pack This is exactly the collection of print maps released by WotC. If you are unsatisfied, feel free to initiate a return via team@roll20.net Thanks!