Community Forums: Can't login on mobile browser | Roll20: Online virtual tabletop

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Edited 1550243756

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Marketplace Creator

hello, does anyone know if something was changed that would make you unable to login on a mobile browser?  I know it's the correct information because it's how I logged in on my laptop to post this in the forums. Android version 9 android security patch level January 1, 2019 trying to login with Chrome

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ArtRaven

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Hi ri_kreiner, Are you receiving an error message or will it not load for you at all? If possible, can you provide a screenshot?

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ri_kreiner

Plus

Marketplace Creator

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  I was using the exact same username and password I used to login and reply to this...

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Drespar

Roll20 Team

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Hi ri_kreiner, It appears you are trying to log in via your phone? There can be some inconsistency with attempting to log in this way-- we can only recommend that you refrain from using a smartphone in favor of using a tablet or PC.

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ri_kreiner

Plus

Marketplace Creator

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"Please refrain from using the only mobile device you have."  Why not just try making it so one can login on any device?  I wanted to use my phone to play DnD at a convention with people who wanted to be introduced to DnD.  It's easier to bring your phone than a bag of dice.

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keithcurtis

Forum Champion

Marketplace Creator

API Scripter

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There's a limit to how many devices Roll20 can support, (develop and provide support for). The wiki states that Table on Tablet is only supported for Tablets, while the App will work on Android Phones & Tablets, and Apple iPads.

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Can't login on mobile browser