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Oh cmon, Roll20! The music's gone AGAIN

1550585430
DM Steve
Pro
Marketplace Creator
First Soundcloud, now Fanburst? I have spent so many hours compiling playlists upon playlists of music from Soundcloud but it got taken away! Then we had Fanburst - Great. I suppose I'll have to spend even more time looking for music but no big deal, at least we got another solution. And now Fanburst is going too. I understand it isn't directly Roll20's fault for this, but it is so frustrating to have to scrap hundreds of hours (Check my profile - at least half of the hours I spend on Roll20 is compiling music) of time spent looking for music for my games.  Is there no alternative to salvaging the music I already have from Fanburst or do I really have to manually upload every track again? This is a real kick in the balls, man. Considering cancelling my subscription.
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Edited 1550587132
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Unfortunately, Roll20 has zero control over third party providers. they did push through the My Audio, even in its incomplete form, to try to alleviate the issue, but things are what they are. You can check out here for some of the advantages and limitations of MyAudio. In the meantime, unless the track from Fanburst is downloadable, you are very limited in what you can do to retrieve your tracks. Note that in the Jukebox there is a cloud icon next to a track name when selected. If you click that, it will take you directly to the Fanburst page where the track is hosted, and you can see if it has been set to be downloadable.
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Edited 1550587334
Scott C.
Forum Champion
Sheet Author
API Scripter
Compendium Curator
Not really sure why you are blaming Roll20. This has precisely zero to do with them. As for the actual question buried in there, see this thread  for solutions that others have already come up with. Now keep calm and gm on. Ninja'd by Keith ;)
I don't think they are blaming Roll20, they are just understandably frustrated. My question in all of this is how do we know which audio tracks we use are from Fanburst?  I have names of tracks, some of which I have changed but I am not sure where they originate from.
1550589508
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
If you have re-named them, there's no automatic solution to tell their source other than the method I outlined above. And yes, I understand the frustration in the top post, I lost a lot of work, too. I was just pointing out that Roll20 has no control over the situation, and trying to alleviate some of the headache by pointing out a few tools to hopefully salvage some of the curating work that has been lost.
The cloud icon, yes, sorry I missed that bit in your post. Thanks Keith!
Have you contacted Fanburst? Knight Solaire said: First Soundcloud, now Fanburst? I have spent so many hours compiling playlists upon playlists of music from Soundcloud but it got taken away! Then we had Fanburst - Great. I suppose I'll have to spend even more time looking for music but no big deal, at least we got another solution. And now Fanburst is going too. I understand it isn't directly Roll20's fault for this, but it is so frustrating to have to scrap hundreds of hours (Check my profile - at least half of the hours I spend on Roll20 is compiling music) of time spent looking for music for my games.  Is there no alternative to salvaging the music I already have from Fanburst or do I really have to manually upload every track again? This is a real kick in the balls, man. Considering cancelling my subscription.
Not meant in a snarky way...maybe there is a way to download all your stuff from them.
1550597890
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Fanburst's policy as I understand it, is that unless the uploader has made downloading possible, it is not downloadable.
You could go to Fanburst and download the music and upload it to my audio if you really wanted too i guess..
Knight Solaire said: First Soundcloud, now Fanburst? I have spent so many hours compiling playlists upon playlists of music from Soundcloud but it got taken away! Then we had Fanburst - Great. I suppose I'll have to spend even more time looking for music but no big deal, at least we got another solution. And now Fanburst is going too. I understand it isn't directly Roll20's fault for this, but it is so frustrating to have to scrap hundreds of hours (Check my profile - at least half of the hours I spend on Roll20 is compiling music) of time spent looking for music for my games.  Is there no alternative to salvaging the music I already have from Fanburst or do I really have to manually upload every track again? This is a real kick in the balls, man. Considering cancelling my subscription. +1 If only this were the suggestion forum. I’m also super frustrated that we keep losing support from these music websites. I, too, have spent hundreds if not thousands of hours listening. In order to find the perfect tracks and ambience for each random encounter terrain map; each dungeon; each little town, hamlet, and city in order to create the perfect immersion, or at least as close as I can get it to perfect. What it really comes down to is that Roll20 needs it’s own cloud. I’m not saying it needs to be fancy like Fanburst or SoundCloud. What I’m saying is that Roll20 needs to come up with a real solution to the problem: a way for Roll20 users to upload music using our own data allotment so that it can be shared among ALL Roll20 users. No, I’m not saying I’m considering un-subbing. I’m saying that Plus membership is looking a whole lot more attractive right now than this Pro subscription.
It would be nice to be able to scrub ALL of the files from Fanburst or Soundcloud, rather than individually deleting them.
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Edited 1550685748
Knight Solaire said: First Soundcloud, now Fanburst? I have spent so many hours compiling playlists upon playlists of music from Soundcloud but it got taken away! Then we had Fanburst - Great. I suppose I'll have to spend even more time looking for music but no big deal, at least we got another solution. And now Fanburst is going too. I understand it isn't directly Roll20's fault for this, but it is so frustrating to have to scrap hundreds of hours (Check my profile - at least half of the hours I spend on Roll20 is compiling music) of time spent looking for music for my games.  Is there no alternative to salvaging the music I already have from Fanburst or do I really have to manually upload every track again? This is a real kick in the balls, man. Considering cancelling my subscription. I feel your pain Knight Solaire. I would highly suggest downloading the extension "Audio Prime" for google chrome and trying to salvage as many tracks as possible before then.
I'm with you. I have a ton of Fanburst tracks, many of which I stopped using but it was easier to leave them there than individually delete them. I believe there is or was a suggestion in the Suggestion Forum but it might have been scrapped if it never got any traction. I'm thinking of creating a copy of my campaign but not copying the jukebox, and starting over. The only thing is, I use quite a few scripts which don't copy over but I think it might be less time-consuming to install them than deleting tracks. al e. said: It would be nice to be able to scrub ALL of the files from Fanburst or Soundcloud, rather than individually deleting them.
1550768064
DM Steve
Pro
Marketplace Creator
Scott C. said: Not really sure why you are blaming Roll20. This has precisely zero to do with them. As for the actual question buried in there, see this thread  for solutions that others have already come up with. Now keep calm and gm on. Ninja'd by Keith ;) Yeah man, I know it's not Roll20's fault - I'm just very salty and fancied a moan!
Doug E. said: I'm with you. I have a ton of Fanburst tracks, many of which I stopped using but it was easier to leave them there than individually delete them. I believe there is or was a suggestion in the Suggestion Forum but it might have been scrapped if it never got any traction. I'm thinking of creating a copy of my campaign but not copying the jukebox, and starting over. The only thing is, I use quite a few scripts which don't copy over but I think it might be less time-consuming to install them than deleting tracks. al e. said: It would be nice to be able to scrub ALL of the files from Fanburst or Soundcloud, rather than individually deleting them. I agree, just thinking of deleting all those files one at the time makes my head hurt.
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Edited 1550776912
I understand it isn't directly Roll20's fault for this Then why are you here complaining? Oh: Yeah man, I know it's not Roll20's fault - I'm just very salty and fancied a moan! Then can you do that in private please?
1550777761
keithcurtis
Forum Champion
Marketplace Creator
API Scripter
Please let's not turn this into another acrimonious thread. Question has been asked and answered.
There is a discussion going on here for this topic.