Dev Server - All handouts are gone.

I'm playing a game of DnD 5e on the dev server, since the DM has a pro account. Today, when we logged on in preparation for the next game, we both noticed that all handouts are gone. On my end the journal is absolutely empty, and on his end he can only see the categories. When the DM looks at the External Journal, he can still see all the handouts, but they simply don't appear in game. On top of that, it's impossible to edit anything on the maps, be it tiles, tokens or fog, it simply refuses to move. Did this happen to anyone else? Edit: We tried making a copy of the game (also on the dev server) and it didn't fix the issue.

Hello CA/TG/IRL, I'm sorry to hear that you're having issues with handouts. Could you please carefully work through these steps of our guide to  Solving Technical Issues ? Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox. Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please provide us with the following information: Thoroughly work through  Step 4 .  (Don't forget the complete Console Log!) What is the name of the campaign? When did you first notice this issue? Thank you!

Hi, Today I logged on to see if they came back, and they did, although now the categories are gone on my end, I'd have to contact the DM to see if he can see them. I have tried launching in a extension-less Firefox and the same thing happens. I guess whatever the bug was was simply temporary.

Hello again CA/TG/IRL, We are glad to hear that your issue has been resolved. Let us know if your DM is still having the issue or not. If they are, please have them provide us with a full Bug report here, following the steps given above. Thanks,