Image Quality Degraded

I've had a set of maps and images in the one of my games for a while now and during our session last weekend they showed up just as normal. However when I loaded it up on Thursday to do some prep for the next session the images were severely degraded in quality. I checked the campaign using Chrome and Firefox on my computer, Firefox on my Phone, and had a player test it on his PC as well and the maps were terrible through all 4 tests. I even attempted to re-upload the images and they still loaded with the bad quality. I looked through the recent updates and bug reports and didn't notice anything similar to this so I'm guessing it's something unique to my campaign. I didn't make any changes to the API or Campaign Settings between the logins. The campaign is on the Dev server.  Edit: I had a much earlier copy of the game on the live server with some of the same images/maps and they loaded with no problems. My Computer Settings: Windows 10 (64-bit) Chrome 72.0.3626.119 Javascript: Enabled Cookies: Enabled Windows Defender Security Center Malwarebytes Neither program appears to be blocking Roll20 from what I can tell. and here is my console log: It looks like it's trying to swap the preview with the actual image and generating an error because of the "start_time". So I wonder if this is possibly related to the new animated images update? If anyone could provide some help it would be greatly appreciated. Thanks!

Hello Drew, We are sorry to hear that you are having this issue. We ask that you please work through the following steps to help rule out any potential issues: Step 1: Make sure to use the right browser Please check if these issues persist when using both Chrome  and  Firefox . Step 2: Ensure that there are no extensions/addons interfering with Roll20 Please disable  all  add-ons/extensions. Step 3: Clear your cache If none of the above succeeds, please thoroughly work through  Step 4 .  (Don't forget the complete Console Log!) Thank you!

I checked the campaign using Chrome and Firefox on my computer, Firefox on my Phone, and had a player test it on his PC as well. I disabled all add-ons and extensions for both Chrome and Firefox and the issue still persisted. I cleared my cache as well. My console log is included in the original post above.

Do you have any API scripts running? You may want to try disabling them all and see if that resolves the issue (or at least some of the console log errors). If that resolves the problem, then try adding them back one at a time and checking which one causes the problem to happen.

This sounds like potentially the same issue myself and another experienced, as we laid out in another recent bug thread:   Background layer unresponsive and blurry images

Hi Drew, I went ahead and forwarded this over to our devs.  Thanks! 

Hi, Drew and Seanpp. Thanks for the report. This is caused by the same update to the Dev server that we put out to test the token bar fixes. We'll be fixing some of these issues this week on Dev. Please report any further issues to the dedicated feedback thread on the Pro forum .

Thanks for the help!